Voicent Predictive Dialer

Rating   Downloads : 202
Price :   0.00  Freeware

Size : 0.28MB
Version : 7.6.4 New Release  
OS

WinXP , Windows2000 , Windows2003 , Windows Vista Starter , Windows Vista Home Basic , Windows Vista Home Premium , Windows Vista Business , Windows Vista Enterprise , Windows Vista Ultimate , Windows Vista Home Basic x64 , Windows Vista Home Premium x64 , Windows Vista Business x64 , Windows Vista Enterprise x64 , Windows Vista Ultimate x64 

Voicent Predictive Dialer

Predictive dialer for telemarketing agent

AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a high speed internet connection for your agent.

AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number, if it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up; if it is answered by a live person, it connects the call to an agent automatically.

In semi automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer will increase your productivity for make a large number of outbound calls.

Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents

Semi-automatic Dialing Key features include, dial a phone number, transfer the call to another number, play a pre recorded message, record the conversation, all by the press of a key.

General features include easy to use spreadsheeting, do not call scrubber, import and export call list.

You can find some alternatives for Voicent Predictive Dialer here .


Voicent Predictive Dialer

Requirements :

Windows 2000, Windows XP, Windows Vista

 


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