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Developer Url :
ZaZa Software, Inc
Price :
0 Freeware
Size :
0.3MB |
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Version
2.1 |
New Release
None
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Not Applicable
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Rating
Downloads : 158
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- ZaZaCHAT - Free Live Help Chat
This program Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. This program is web based, no installation required This program is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!
Here's the list of the most important features of This program 2.0 Beta
Support web site visitors via Real time Text Chat
Proactive Chat Invitations
Monitor website traffic in real time
Department Management
Full SSL Support. Chat Sessions are encrypted with 256 bit SSL
ZaZaAlerter This program Notification System
Extensive visitors information including Geographical Location
No Software download or installation
Multiple Support operators
Off-line email messages
Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)
Manual or automatic chat invitations
Typing Status of Visitor/Operator during chat
Push Canned responses, Images or URLs
Add Notes to Visitors (very useful when chat session is transferred between operators)
ZaZaBrowser - Browse External web pages without leaving Operator's Panel
Customizable chat window
Operator Image in the Chat Window
Spell Check
Chat transfer and Messaging with another Operator
Your own graphic for online/offline buttons
All languages supported
Typed URLs are converted to links automatically
Visitors Previous Chat history is available to Operators
Live Help in Email signatures
Export Visitors Function
This program is offered as both Hosted and Remotely Maintained Solution
Customer Support Outsourcing Available
Super easy in use.
10 Min integration
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ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
Requirements
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None
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